Computer Reseller News reported that members of tech distributor Ingram Micro’s National Service Network (NSN), a network of 420 solution provders capable of servicing any community or technology, are complaining that it costs to much to be a part of IBM’s warranty program – one criteria for being part of the NSN.
Ingram Micro VP of Channel Development Bob Stenger is quoted as saying that IBM execs were “very receptive to everything I wanted to talk about”
Solution providers must purchase an annual CDROM costing $1500 a year which constains warranty information and other things from IBM to keep their service authorizations. But several VARs are saying that it takes a LOT of service work to make up that $1500.
Latest posts by Ramon Ray (see all)
- 3 Creative Ideas to Boost Your Local Marketing Campaigns - December 11, 2017
- Vistaprint Report Says Many Consumers Will Shop More Small Businesses in 2018 - October 2, 2017
- Kensington Announces Ultimate Presenter with Virtual Pointer - October 2, 2017