I’ve decided to post the entire press release:
Partnership With Millennium Care Provides
Trellix Partners With High-Margin Web Services
CONCORD, Mass. – April 24, 2002 -Trellix Æ Corporation, the leading provider of private-label web site publishing solutions, integrated business services, and proven low-cost hosting technology, is now offering assisted (“do it for me”) web site building services through an agreement with Millennium Care, an industry-leading customer care and technical support provider. The agreement enables Trellix to offer its customers unique assisted site building capabilities, whereby small businesses can have web sites or e-commerce storefronts built for them using Trellix’s premiere site building software.
Combined with Trellix’s flagship “do it yourself” site building tools, this “do it for me” capability rounds out the company’s suite of web site publishing tools and services, meeting the full spectrum of small business site building, promotion and online marketing needs. While two-thirds of small businesses want to build their sites themselves, one-third will look to others to build their web sites, according to IDC research. The distinct advantage of the Trellix/Millennium Care solution is that once a site is created, Trellix’s easy-to-use building tools allow the small business to maintain and enhance the site on its own. End users can also purchase additional consulting services for a complete hands-off solution.
Don Bulens, Trellix CEO said, “Assisted site building not only enhances our existing suite of Internet services for small businesses, but also provides our private-label partners an expanded offering that delivers significant revenue per customer.”
Additionally, the agreement enables Trellix to offer the lowest cost and highest quality assisted site-building solution in the market, which will result in higher margins for its private-labeled partners. Namezero, a leading provider of domain registration, hosting and management services for small businesses and consumers, will be the first Trellix partner to roll out the new solution. Namezero small business subscribers using the service will benefit from a high quality, cost-effective site built for them with the award-winning Trellix Web Express site builder and Miva e-commerce technology when applicable.
“Trellix consistently delivers best-of-breed solutions that generate revenue and satisfy our customers,” said Bruce Keiser, CEO of Namezero. “Trellix’s compelling assisted site building solution enables us to address the needs of those small businesses who want their sites built for them – at a price point that can’t be beat.”
Founded in 1995 by technology visionary Dan Bricklin, Trellix is the leading provider of private-label web site publishing solutions, integrated business services, and proven low-cost hosting technology. Trellix’s customers include top web brands and technology providers including BizLand, CNET, Domain Direct, Interland, Interliant, InQuent Technologies, McGraw-Hill, Namezero and Terra Lycos. More information on Massachusetts-based Trellix is available at www.trellix.com.
About Millennium Care
Millennium Care Inc. is a leading provider of technical support and customer care solutions, offering superior Service Management applications and complementary Managed Services. The integrated, best-of-breed applications are anchored by a fully web-enabled and hosted service chain automation application known as Incident Care (I-CareTM), which has unique capabilities for self-service, automated assignment, escalation and workflow, with granular service level management. The Managed Services suite includes Enterprise CareTM, an outsourced help desk and customer support service offering, and Web CareTM, a cohesive web design, build and customer care service offering. This suite leverages the I-Care tool for all service transactions; Web Care also leverages the industry-leading site building tools from Trellix Corporation. Millennium Care currently services over 140,000 users in well-known international companies. For more information visit www.millenniumcare.com.
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Trellix and Trellix Web are registered trademarks and Web Gem is a trademark of Trellix Corporation. All other trademarks are the property of their respective owners. All rights reserved.
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