Archive of August 2002

E-mail makes for customer non-service

From CNET: If you’re looking for a quick response to a customer service question, don’t count on e-mail, according to a new study. Only a third of the companies surveyed by Jupiter Research bothered to immediately acknowledge they had gotten customers’ e-mail in the first place, sending an automatic response. (full story) My spin: While [...]

IBM’s new X30 – what a beauty

Today IBM announced the launch of its latest Thinkpad – the IBM X30. You can read the full details yourself here, but some major high-lights are: a) it can last from 4 – 5 hours on its standard batter b) you can buy an optional battery pack that works in conjunction with the standard batter [...]

WordPerfect Gets New Life in Deal With 2 PC Makers

NY Times: TORONTO, Aug. 28 ó Just as WordPerfect, the once-popular word processing software, was at risk of slipping from the computer world’s consciousness, it is set to appear on millions of new screens. The Corel Corporation of Canada, which acquired WordPerfect from Novell in 1996, announced deals in the last week with Hewlett-Packard and [...]

HP works to reverse its PC course

From ZDNet: Now that Hewlett-Packard and Compaq have formally set sail as a single entity, all eyes are on how it performs. So far, PC sales have been clipped by Dell, and profits from servers and storage are elusive. Nonetheless, HP executives have vowed to reverse the trends. (full story)

Trellix Signs Leading European Web Hosting Company As Demand For Small Business Web

Publishing Accelerates In Europe (InternetWire) Trellix ¬Æ Corporation, the leading provider of fully integrated web site building, online marketing and business tools and services, today announced that it has signed an agreement with Host Europe PLC, one of Europe’s largest web hosting companies. This deal reflects Trellix’s strategy to aggressively target the rapidly growing European [...]

DOL, Small Business Administration to Launch One-Stop Project for Entrepreneurs; Labor Secretary

Elaine L. Chao to Open Project GATE (U.S. Newswire) U.S. Secretary of Labor Elaine L. Chao will formally open a project to create, sustain and expand small businesses. The Growing America Through Entrepreneurship or Project GATE will be unveiled Wednesday, August 28 at the Hmong American Mutual Assistance Association in Minneapolis. The Labor Department is [...]

Hoover’s, Inc. Launches Small Business Finder on Hoover’s Online

FYI…AUSTIN, Texas, Aug. 28 /PRNewswire-FirstCall/ — Hoover’s, Inc. , a leading provider of business information, today announced the launch of its new Small Business Finder on Hoover’s Online (http://www.hoovers.com/ ). Hoover’s Small Business Finder now gives Hoover’s Pro Plus subscribers the ability to search approximately 2.5 million U.S. companies that have more than five employees. [...]

McAfee.com Arms Personal Firewall with Advanced Blocking Technologies

SUNNYVALE, Calif., Aug. 28 /PRNewswire-FirstCall/ — McAfee.com , a leading provider of Web security services, today announced the integration of outbound blocking and application fingerprinting into the next generation of McAfee.com’s Personal Firewall and Personal Firewall Plus services. Now consumers and small business computer users can help prevent passive and active Trojan horse programs, malicious [...]