My spin Competition in this space is HOT and crowded. ACT! already has a very loyal following of users. While I don’t think this new ASP version is going to make huge waves in its market share, it will provide new users and existing users with a web based option. Of course pure play ASP vendors such as Salesforce.com will now have another headache on their hands.
Best Software is jumping on a growing trend in the small business space, online CRM, with the introduction of ACT! for Web, a contact management and sales force automation application that replicates the popular Windows-based program. Geared toward the small business CRM marketplace, its main lure is its very low price point, which undercuts other vendors — such as Salesforce.com and UpShot — that operate in the online CRM space. (full story)
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