My spin: No – it’s not a dirty word.
News Clip: CRM has become infamous for a collection of problems — overspent budgets, integration snarls, sluggish user adoption — that have plagued projects over the past several years. Have they tarnished the field’s reputation irreparably? Perhaps not, according to some experts, but “CRM” may in fact be a dirty word for now…(full story)
Latest posts by Ramon Ray (see all)
- The Experience: Dell Showcases the Power of Technology at SXSW 2017 - March 28, 2017
- Accounting Gets Artificial Intelligence: Xero’s New Service - March 16, 2017
- 4 Tips for Staying Safe on a Public Computer - January 20, 2017