NY Times: Instant Messaging Moves Beyond the Simple Chat

My spin: IM-ing is great…but it sure can be a waste of time. If one is a disciplined IM user, it’s great, but for others…forget about it.
News Clip: I’M pretty much on instant messaging from when I get home until I go to bed,” said Laura Gittleson, a 15-year-old in Colts Neck, N.J. She is not alone.
America Online, the service Ms. Gittleson uses, says 195 million people use its instant messaging service, their keystrokes generating more than 1.6 billion messages a day. For those users, instant messaging – or IM – has become an intrinsic part of their social fabric.
“On the phone, you can only talk to one person at a time,” she said. “Online, you can talk to a dozen people at once.”
(full story)


About Ramon Ray

Ramon Ray, Marketing & Technology Evangelist, Smallbiztechnology.com & Infusionsoft. Full bio at http://www.ramonray.com . Check him out on Google Plus, Twitter or Facebook