NY Times: Virtual Travel Gives the Airlines Real Heartburn

My spin: Web Conferencing does work. HOWEVER, there are limits and sometimes you’ve just GOT to be there to get things done. Also I’ve found that often video/web conferencing makes some people be more by-standards than significant and active participants.
News Clip: There was no way the four architects at Kohn Pedersen Fox Associates in New York were going to fly to Beijing last month in the midst of the SARS epidemic for a meeting with officials of the developer of an office tower there and two consultants who were supposed to be arriving from the Philippines.
Instead, said James R. Brogan, K.P.F.’s director of information technology, the various parties ó all 40 of them ó got the job done over the Web and by videoconferencing. “We used WebEx to share material, a PowerPoint presentation, CAD drawings and digital images,” Mr. Brogan said. “We could also sketch and mark things up. It was completely interactive.” (full story)