News Factor News Clip: For several years — about as long as the recent bear market has prevailed, in fact — enterprises implementing CRM systems have focused on reducing costs. Now that things are looking up a bit, customer retention and loyalty are coming back into the spotlight — at least judging from industry hype and buzz words. Yet it remains to be seen whether there will be a resurgence of interest in improving service itself. (full story)
The following two tabs change content below.
Ramon Ray, founder Smallbiztechnology.com and Smart Hustle Magazine Full bio at http://www.ramonray.com . Check him out on Google Plus, Twitter or Facebook
Latest posts by Ramon Ray (see all)
- Better and Easier Wifi Management with Linksys Cloud Manager - September 20, 2018
- How A Beauty Company Keeps Its Tech Edge – CTO Interview. Outsource and Get Expert Help. - September 18, 2018
- 7 Steps to Creating Your Own Startup - September 13, 2018