Releases an Improved Multilevel Help Desk Suite has introduced an unrivalled multilevel remote help desk solution for its corporate clients with the release of TekDesk 3.5. TekDesk 3.5X is the new generation of its help desk software and represent the culmination of a two-year dedicated development effort by’s R&D team to deliver a high-quality, yet affordable outsourced technical solution for companies of any size, especially having in mind small- and mid-sized system builders and integrators, VARs, and IT consultants.