Nov. 24 is supposed to be the day that cell phone users are freed from captivity by their wireless providers. Starting then, a new federal rule will let consumers keep the same number when they switch carriers. This one mandate could have a big impact, as customers who have been unwilling to endure the hassle of changing numbers are freed to shop around for better service. (full story)
My spin:A great editorial by USA Today. Most importantly – great cell phone carriers should use the number portability service as a way to attract new customers from carriers who are not doing so well.
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