The state of Ohio sued America Online Inc. yesterday, alleging that the Internet service deceived more than 250 customers by continuing to bill them after they called to cancel their monthly subscriptions. (full story)
My spin: I’m not surprised by this suit. HOWEVER, I know that AOL’s cancel process can be cumbersome and time consuming as opposed to how easy it is ti sign up. THEREFORE, some users could be charged because they did not follow AOL’s cancellation directions.
Latest posts by Ramon Ray (see all)
- Better and Easier Wifi Management with Linksys Cloud Manager - September 20, 2018
- How A Beauty Company Keeps Its Tech Edge – CTO Interview. Outsource and Get Expert Help. - September 18, 2018
- 7 Steps to Creating Your Own Startup - September 13, 2018