News Clip: Seattle Times: Unsolicited junk e-mail accounted for almost $20 billion in lost productivity over the past year, according to Basex, a New York management and consulting firm.
“It’s gotten to the point where my mother was talking about it. And she doesn’t even use e-mail,” said Jonathan Spira, the firm’s chief analyst. He says the cost is doubling each year and is about $600 to $1,000 per Internet user.
The cost can be attributed to the impact of managing, filtering, deleting and processing spam, along with trying to prevent viruses from infecting workplace computers.
Spira said he thinks efforts to fight spam are making headway, “but it’s going to get worse before it gets better.”
(full story)


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