My spin: I’m keeping a running log of companies that provide great customer support AND overall a great customer service experience. And indeed, although it should not be it IS a trick to find GOOD technical support. Most tech support sucks.
PS – when it doubt, google your tech question
For a lot of people, the usual cure for computer problems is the “phone a friend” option: They call up tech-knowledgeable pals, describe what’s not working and try to follow whatever advice they get. This approach is free, but it has the disadvantage of not always working.
Professional support options are available and often affordable. But it takes some work to find one, as I found out after a recent series of computing mishaps. (full story)
Latest posts by Ramon Ray (see all)
- Salesforce Upgrade Its Customer Service Platform. Faster Setup Time. - July 27, 2017
- Why Wix Code Is a Game Changer for Businesses - July 25, 2017
- How Adobe Scan and These 7 Tips Can Make You More Productive - July 25, 2017