Well today I cancelled my Gotomypc.com subscription as I was not using it that much and didn’t’ see a need to pay $19.95 for something I’m not using.
Why am I telling you?
Well callers who are canceling their Gotomypc subscription are sent to a dedicated line of representatives.
Closing my account was fast, but I was impressed by the person on the phone. She asked why I was leaving Gotomypc.com and she asked, if I were offered a lower price – would I stay.
I declined and continued canceling my service, but congratulations to Gotomypc.com for your excellent service and attempts at keeping customers.
At the conclusion of our call, the representative gave me her direct number to call in case I wanted to reinstate my gotomypc.com service.
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