Pitfalls of Deploying VoIP

In the third part in a series News Factor writes on the issue of SMBs and VOIP. Many of the vendors are now developing systems that can drive down to smaller businesses, notes Gartner’s Jay Lassman. “The fact that these companies are working on VoIP products and migration strategies for SMBs suggests that their research tells them there is a market there.”
Jay Lassman, Gartner research director says this key question — Do you need VoIP enough to rip and replace your current system? — should be asked by all firms, not just SMBs