Once you buy your computer and other tech gear, you don’t want to be left with bad service. This is something that tech vendors often struggle with. Cnet reports Reversing a recent slide in satisfaction rankings among its business customers, Dell beat out Hewlett-Packard and IBM in a measure that’s closely watched for potential insights into future PC sales trends.
Dell scored 83.61 out of a possible 100 points in Technology Business Research’s third-quarter report, up from 82.27 in the second quarter and 80.32 in the first quarter.
The third-quarter result gave Dell the highest satisfaction rating among the world’s top three PC manufacturers. HP scored 81.95 for the period, while IBM came in third with 81.66.
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