Instant Messaging: it can reduce your email load

Often I find myself surrounded by a flurry of short email messages going back and forth. While email is great for longer discussions and archiving substantive comments, IM is perfect for short replies and insight. There’s no email to delete, clog up your inbox or “get back to”.
If you have a question and know someone is online you don’t have to worry about waiting for a message – you get one in seconds/minutes.

ZD Net’s Brian Cooley The following two tabs change content below.

Ramon Ray, Editor & Technology Evangelist, Smallbiztechnology.com . Editor and Founder, Smart Hustle Magazine Full bio at http://www.ramonray.com . Check him out on Google Plus, Twitter or Facebook