Book Review: for Dummies

If you’re looking to learn how to better use, then “Salesforc.ecom for Dummies” is what you’ve been waiting for.
The book details how to get the most out of the many features of, including organizing contacts, logging activities with contacts, scheduling business appointments, using forecasting tools to predict upcoming sales, communicating effectively, and making accurate projections based on past performance.
— Navigating — Creating a sales forecast
— Managing leads — Managing users
— Understanding customers — Creating service and support e-mails
and competitors — Working with campaigns
— Keeping track of contacts — Using the report wizard, and more
All of the information is presented in the straightforward but fun language that has defined the For Dummies series for more than a dozen years. With SALESFORCE.COM FOR DUMMIES, sales people, marketers, and customer service representatives will learn how to harness the power of to enhance productivity, improve customer relations, and boost sales.
SALESFORCE.COM FOR DUMMIES is available now on


About Ramon Ray

Ramon Ray, Marketing & Technology Evangelist, & Infusionsoft. Full bio at . Check him out on Google Plus, Twitter or Facebook