I recently posted the following comments about Dell and invited consultants to weigh in. I invite others to join in and share your opinion here as well.
In a recent briefing, Frank Muehleman vice president and general manager of Dell’s Small and Medium Business (SMB) division explained that while Dell knows the role of consultants are important its main focus is to “Intuit-ise” computing by enabling small businesses to do as much of the work themselves (regarding technology setup) and require the services of a technology consultant as little as possible.
On the other hand, acknowledging that many services do need customization or a higher level of expertise Dell wants SMBs turn to Dell professional services for their consulting/integration needs.
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