Since CentrePoint first released TalkSwitch many years ago, I’ve loved the product. A simple, feature rich appliance and an absolute productivity booster for SMBs and SOHOs.
CenterPoint’s press release reads – Centrepoint’s TalkSwitch is available in configurations as small as 2 incoming lines with 4 extensions, up to systems that include 16 incoming lines, 16 VoIP trunks, 32 local and 32 remote extensions. The TalkSwitch system was designed to grow and evolve with a customers business, so up to four units per location can be networked together.
“Customers care about having reliable telephone service and features that enhance their business,” said Jan Scheeren, President and CEO, Centrepoint Technologies. “As long as it meets those needs, it doesn’t matter whether that service is delivered over IP or the traditional telephone network. Both networks have unique strengths and asking customers to choose between the two is unnecessarily constraining.”
By using TalkSwitch, small and multi-locations businesses can for the first time, realistically take advantage of the benefits of VoIP telephony. Many of those businesses though are reluctant to completely give up their published telephone numbers and lines. They understand that they can save money and access advanced network services using VoIP, but they like the reliability they have from their public switched telephone network (PSTN) lines.
With a VoIP-equipped TalkSwitch system, customers don’t have to choose. They can experience VoIP for themselves while at the same time retaining at least one of their traditional connections to the PSTN.
“Telephone service is evolutionary,” said Scheeren. “The move to VoIP isn’t going to happen over night, it’s a progression. People still need the PSTN. There are a host of issues including the ability to access emergency services like 911, availability when there is a power failure, quality of service and universal connectivity that today can only be effectively addressed by the traditional telephone network. TalkSwitch users get a fully featured telephone system that improves the way they do business, but also positions them to take advantage of next generation services like VoIP.”
TalkSwitch is the ideal telep