Staples Confirms: Palm’s PDA Problem Is Huge

I just came back from Staples and guess what? There ARE MAJOR problems with Palm’s PDA’s (I know for sure some Tungsten and other models) not being able to charge their batteries. It appears that Palm support is NOT addressing the problem correctly.
Palm’s support is asking users to do resets (which might fix the problem sometimes) but then to send the PDA in to support which could cost $125 or so (depending on the model) for a replacement PDA. Not new mind you, but used.
Palm, What Are You Going To Do?
According to my Staples contact there is not this kind of problem with Pocket PC devices. Read my earlier post on this here