AMI-USA analyst Laurie McCabe writes in a recnet AMI newsletter Webex and Intranets.com are both software-as-services (SaS) pioneers that have successfully surfed the highs and lows of the SaS industry and collaboration market-but from different perspectives and on a different scale. Formed in 1995, Webex led the way in establishing Web conferencing as a virtual alternative to face-to-face meetings, events and training.
Today, Webex is a Web conferencing heavyweight, with 22 quarters of consecutive revenue growth under its belt, and 2005 revenue guidance of $303 million to $315 million. The company has more than 11,000 corporate customers, mostly from the ranks of large enterprises and upper-mid-market businesses, which conduct an average of 10,000 meetings per day. About 88 percent of its sales are direct, with the remainder from marquee distribution partners, such America Online, Autodesk, BT Conferencing, Global Crossing, MCI, Salesforce.com, and Telstra.
Intranets.com, meanwhile, has focused on providing asynchronous team collaboration tools-a la Lotus Notes-tailored to SMBs’ needs and price requirements. The vendor’s integrated suite provides solutions for document sharing, group scheduling, task management, discussion forums, contacts and database applications. In 2004, Intranets.com added Web and audio conferencing to its portfolio, under a rivate-label agreement with NetSpoke. Since transitioning from an advertising-based revenue model to a fee-for-service model in 2001, Intranets.com has garnered more than 300,000 subscribers across 10,000 customer accounts-racking up 16 quarters of consecutive growth. Get the full AMI prespective here.
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