Challenging local solution providers for support dollars, electronics retailer Circuit City will offer remote, technical support for business and consumer computer/technology problems. The remote offering is powered by PlumChoice.
Small Business Pipeline writes Circuit City Stores Inc. on Monday started offering tech support through PlumChoice’s remote computer services for the home office and small businesses.
The Richmond, Va., consumer electronics retailer is offering PlumChoice Online PC Services through its Web site and in select stores. PlumChoice, based in Bedford, Mass., offers remote computer support through secure desktop-sharing technology.
Certified technicians access a customer’s computer over a high-speed Internet connection to view, configure, demonstrate and repair computers and some software products.
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