Technical Chasm – Generational Mindsets

As you go about introducing new technology in your business, do not RAM technological change down people’s throats. As best you can, you want to make sure that they understand and support your technology changes. Often times, older people (50 and above) will resist technology change writes eChannel Line.
If you have a long time secretary who is productive and a good worker, but you decide that you want her to start doing podcasts for your company as well – she might not be too happy about it.
It’s best to talk with her, get her input and give her sufficient time to learn and feel comfortable doing podcasts. Sure you and your 4 year old might have done podcasts for the last 2 years – but remember everyone does not see computers as a friend. Many see them as a necessary evil.
When implementing new technology it is in your best interest to ensure your staff are well trained (with lessons and books, but also with practical experience) in using technology. They will be more productive and can do more and more with the limited resources we all have.
eChannel Live writes John Weigelt, the national technology officer at Microsoft Canada, noted that even the more tech savvy CFOs tend “to speak a different language” when it comes to computers and applications then the IT specialists within the same organization. “In some cases, the financial organization will look at IT as simply a cost and not an enabler for moving forward in business practices.”
The Microsoft employee is more charitable towards this profession, observing he has seen a greater willingness by senior finance people to rely on teams of specialists from different departments and professional backgrounds in the organization to resolve issues like security.
Meanwhile, Brian Leader, vice president of learning at the Institute of Chartered Accountants of Ontario, is not surprised to hear about the hands-off attitude towards IT by some CFOs. But he describes Morochove’s assertion of a generational IT divide among accountants “as a general statement” that could be applied to all occupations and groups in society, not just this particular profession. “It would depend on what the requirements of the job are.”

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