A Wiki is an online collaboration system allowing authorized users to edit online documents. One of the most famous examples of Wikipedia which is an online dictionary that anyone can edit. Since there are such a large number of users who use the system, there are few problems with accuracy of data. However, from time to time, there have been some infamous and incorrect entries. How does this relate to your business?
Instead of sending Microsoft Word or Corel Word Perfect files back and forth and pulling your hair out using the track changes feature a Wiki system can let those you authorize update the document in real time so the most recent changes are always available.
You can see WHO made the changes as well to maintain version control.
SearchSMB.com writes SMBs should take a look at wikis before wading through the confusing and expensive market of workflow software. Wikis pick up where e-mail leaves off. Once a project advances beyond four or five members, e-mail becomes a complicated and error-prone way to share information. Messages get deleted or are never read, and it’s almost impossible to ensure that everyone is working with the most current information.
That’s when most companies start looking at workflow engines. But most workflow applications are basically routing information to the right people and tracking their changes and contributions to a project. I’ll bet that the majority of tasks for which users now turn to workflow products can be handled much more simply with a wiki.
That’s the problem that confronted the business and technology consulting group at Dickson Allan in Troy, Mich. The company’s leadership team met weekly via conference call to talk about new business opportunities. One person took notes and entered the information into a spreadsheet, which was sent around to all the managers for corrections. By the time the whole cycle was finished, it was often time for the next weekly meeting.
You can download and setup your own Wiki at Wikispaces.com, Seedwiki.com, PBwiki.com. Try it for yourself and if you like it introduce a pilot version to your staff to try out and go from there.
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