Avaya’s one-X phone system makes it drop dead easy to install a phone system – with no server. You just connect the phones to your network and you have your own telephone system with no central server needed. AGN Networks has added a new twist to Avaya’s already simple and feature rich phone system by enabling small businesses to leverage free (or low cost) calling via the Internet.
Avaya one-X Quick Edition cost-effectively eliminates the need for a central telephony server by embedding the functionality of an IP PBX into the phones themselves. With AGN Networks OnDemandSIP Trunking Service for Avaya one-X Quick Edition, companies can reduce their telephony services costs even further by routing voice calls securely over their Internet connection – without having to purchase individual hard-wired phone lines.
“Businesses simply purchase their Avaya one-X Quick Edition phone, call or visit the AGN website to select a phone number from almost anywhere in the United States, and they can be up and running in less than 30 minutes,” said Michael Hartley, director of operations, AGN Networks. “By marrying AGN services with innovative Avaya technology, branch offices and small businesses now can take advantage of the same productivity-enhancing intelligent communications capabilities that are used by the world’s largest corporations – all priced to fit their budget.”
AGN explained it to me further like this:
Let’s say a small business using the Avaya product has three branch offices located across New York and New Jersey (no central headquarters or corporate network).
With AGN’s service and an existing Internet connection, they can establish local phone numbers for each branch, set up a phone number in Chicago or some other market to make their business look local and eliminate toll charges for customers based there, use the AGN Networks customer Web portal to add new numbers/locations on the fly or move/add/change direct dial and toll free numbers at will, configure a personalized “disaster recovery” plan to route calls to alternate numbers (even cell phones) in the event a local network connection is lost, communicate with each other toll free over their “virtual” AGN NetworkÖetc., etc.
For a somewhat larger company with a headquarters operation and a higher-end Avaya SIP Enablement Services Deployment (let’s say a restaurant chain with a presence in multiple cities around the U.S.), they might use Avaya one-X at remote each site and communicate back to headquarters over their own private network. But they still need a local phone number for each restaurant. That’s where AGN comes in. They provide the local connectivity the business needs – all centrally administered back at HQ through the AGN portal.