Backup: Yosemite Technologies CEO Interview

[ incorrectly reported the Yosemite’s File Keeper Pro was an online backup solution – it is not. This article is revised to reflect that] Online and off-line backup solutions are increasing in popularity. Not only are vendors pushing solutions but we end users know we need them.
EMC bought popular online backup site Mozy recently. Dell offers online backup with its Vostro line of computers. Some external storage solutions such as Maxtor One Touch drives enable access to your data via the Internet. There are dozens of very good disk based backup software solutions on the market as well – Computer Associates, Symantec, Dantz (Part of EMC) and so many others have solutions.
There’s no right or wrong answer in considering if an online backup or on site backup is right for you. It really depends on your needs, the amount of data you have to back up and your overall business infrastructure.
Yosemite Technologies released File Keeper Pro last week. George
Symons, CEO of Yosemite Technologies answers some questions about backup and I’ve used the opportunity to introduce you to File Keeper Pro as well.
I covered the earlier version of Yosemite’s backup solution, File Keeper, here.
When is online backup a solution and when is disk based backup a solution?
Online backup is a good solution if you are already protecting your data to a local disk based backup solution. Online backup is a good way to provide offsite protection of your data is a good replacement for tape as small businesses have a hard time managing the offsite movement and storage of tapes. This is necessary in case of a disaster that makes your primary location and your systems in that location unusable. If you have any significant amount of data, you don’t want to rely solely on online backup due to the time it would take to recover that data in the event that you have a significant data loss (or corruption). Therefore if you are only protecting a small amount of data, and don’t need to worry about recovery time, you could use only online backup.
There are several backup software solutions on the market, what differentiates these solutions, how can a small business know what is best for them?
First a small business needs to determine the types of systems it needs to protect. There are different solutions to protect servers and server based applications than to protect laptops and desktops.
For both servers and laptops/desktops, ease of use is a critical factor. Most small businesses do not have dedicated IT, and if they do, this person is not a storage expert. So it is worth evaluating the products to make sure they are easy to install and configure and require almost no ongoing maintenance or monitoring. Bottom line is that small businesses need to focus on growing their business rather than learning and managing data protection.
The second general point is ease of purchasing. The licensing policies for each of these products tends to be different. How is the product licensed, what add-on features will be required, what happens when I add additional systems? Make sure you know the answers to these questions or the price you pay may end up being much higher than you anticipated.
For server based products you also need to make sure that the product supports your Operating System and the ones you expect to add over time. These are generally Windows and Linux. You also need to make sure they support the applications you care about, namely Exchange, SQL and Sharepoint. Finally you need to ensure they have support for disk, tape and optical storage that meets your needs for local protection as well as offsite.
For laptop/desktop products along with the general ease of use, it is important that these products are easy for the end user to be able to recover their own files. The product needs to be intuitive to the user, and be transparent. If a backup kicks-off that effects the performance of the laptop, the user will cancel the operation which tends to create situations where information is not protected for long periods of time. Finally the laptop/desktop product should work stand alone or in conjunction with any server backup product the business chooses.
Give me some of the highlights of FileKeeper Pro that a small business should know about.
Much if not all of the data in a small business tends to reside on laptop or desktop computers. Therefore it is critical for these companies to protect this business critical data. Also these small businesses have little or no IT staff, so the product used to protect this data needs to be extremely easy to use and install, and not require any special hardware. Yosemite Technologies FileKeeper Professional provides small businesses with a file protection and version rollback software solution for their laptop and desktop computers. It is easy to install and use, protects only what is critical and does it transparently without the user having to manage the data or backup processes. In addition, FileKeeper Pro is a very affordable solution for small businesses; priced to meet the constrained budgets that many these sized companies are faced with.
FileKeeper Professional uses near Continuous Data Protection (CDP) technology (also known as file based CDP) to protect irreplaceable data as it is created (or modified) and transparently stores file versions to one or more safe storage locations. File versions are automatically stored in a repository on a disk inside one’s computer (this is in a hidden directory on an existing partition), allowing for the recovery of a file or version, even when the computer is not connected to external storage. Only the bytes that have changed in a new version of a file are stored, providing very efficient use of disk space. The files and changes are automatically saved to a secure storage location on a USB hard disk drive or networked storage when its connected, these files are stored in directories specific to the individual laptop/desktop and may be shared. This ensures the data is safe and always available even if the user’s laptop is lost or stolen.