MSNBC recently put together a list of customer service rankings of companies. For customers of the companies that were ranked “highest” in bad customer service, their appearance on the list is not surprising I’m sure.
Although price and features are quite important when selecting a technology vendor to work with, in the long term, the company’s commitment to customer service is critical.
Latest posts by Ramon Ray (see all)
- Advice from the 2017 SXSW Dell Experience: How to Pitch a Complex Business - March 30, 2017
- The Experience: Dell Showcases the Power of Technology at SXSW 2017 - March 28, 2017
- Accounting Gets Artificial Intelligence: Xero’s New Service - March 16, 2017