Making Customer Service A Criteria for Selecting A Tech Vendor

MSNBC recently put together a list of customer service rankings of companies. For customers of the companies that were ranked “highest” in bad customer service, their appearance on the list is not surprising I’m sure.
Although price and features are quite important when selecting a technology vendor to work with, in the long term, the company’s commitment to customer service is critical.
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Ramon Ray, Editor & Technology Evangelist, Smallbiztechnology.com . Editor and Founder, Smart Hustle Magazine Full bio at http://www.ramonray.com . Check him out on Google Plus, Twitter or Facebook