Looking To Your Web Host for Tools to Grow Your Business

Your web host is good for only a few things – hosting your web site, creating your web site (maybe) and helping you register a domain name. Or so you think. Of course all web sites help you do e-commerce, get you a shopping cart and things like that, but some do more.
For example GoDaddy recently announced the launch of an aggressively priced CRM tool. It’s a lot cheaper than other tools on the market, such as the from Salesforce.com, but also is not as feature rich.
However for the needs of a just starting out small business it probably does the trick just fine.
Features include:

  • Add contacts on the Web or by importing from a current contacts’ list
  • Store customers’ important files and past histories all in one place
  • Easily sort best customers according to sales volume
  • Create custom groups, mailing lists and filters to segment customers
  • Attach files to notes and store important customer related details together

Whether you use a tool from GoDaddy or someone else, having a CRM tool is a must.
Contact management is one thing, it enables you to store contact information about your customers. ACT! and Outlook do this well. But being able to see who are your most profitable customers. To know what they bought in the past and predict what they might buy in the future, at a certain time, is a bit different. Starting at $4 a month on up, GoDaddy.com’s Customer Manager is quite affordable.
Other CRM applications for smaller businesses include:
SalesLogix and other Sage CRM solutions
Maximizer CRM
GoldMine Software
Avidian’s Prophet
SugarCRM
Have some of your own? Add them via the comments section

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Ramon Ray, Editor & Technology Evangelist, Smallbiztechnology.com . Editor and Founder, Smart Hustle Magazine Full bio at http://www.ramonray.com . Check him out on Google Plus, Twitter or Facebook

One thought on “Looking To Your Web Host for Tools to Grow Your Business

  1. Nick Schoeneberger

    One that is less known but is really coming to be a go-to for me with my clients who use QuickBooks is Oasis CRM. Many of them have avoided a move to a really expensive accounting and CRM system by adding Oasis CRM to QuickBooks. There are 2 major elements that I like about the Oasis product: 1) they give you a choice of on-premise or SAAS licensing (and it’s concurrent, not named users which usually saves money) and 2) they give you 90% of the source code so you can modify it and they support this with the way they roll out their updates.

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