We all know what it means to have a good reputation. This means that your friends, family, associates, colleagues and others in your circle of influence know, like and trust you. When you go to the corner store and forget your wallet that let you bring the money back later as they know you will pay it back.
Your reputation as a business person is very similar, except it’s about how your customers feel about you and of course your employees and business partners. In regard to your employees, it’s them wanting to shop from you, not because they HAVE TO, but because they want to. I love shopping in Home Depot.Why? Because the staff are so helpful and knowledgeable. I go to Radio Shack to have a similar experience. I use Enterprise quite a bit as their staff is so welcoming and friendly and accommodating. I like the Gap, because they have nice clothes, but also due to their every easy return policy.
Read the full post I wrote for Marchex here
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