(Video) – Create A Persona For Your Customers and More Tips For Successful Online Communications – Interview With Nelly Yusupova @ NYXPO

Nelly Yusupova, Digital Woman and CTO of Webgrrls discusses what businesses are doing right and what they are doing wrong in building their online communities – at NYXPO 2010.

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Ramon Ray, Editor & Technology Evangelist, Smallbiztechnology.com . Editor and Founder, Smart Hustle Magazine Full bio at http://www.ramonray.com . Check him out on Google Plus, Twitter or Facebook