Small Biz Should Not Have A Traditional PBX Phone System: Ramon’s Journey With VOIP and Integrated Comm Services

As part of a project I’m doing with Microsoft Communication Services and Alteva I’ll be trying out a VOIP (Voice Over the Internet Phone) and integrating it with Outlook – and maybe some other tools.
Today I took a Polycom phone out of the box and had my 12 year old “assistant” read the instructions and put the phone together. This took her about 5 minutes.
We then plugged the phone into a power strip and into a port on my network.
After a few minutes of automatic configuration the phone worked just fine. I called out and people could call me.
I’ll tell you more about my journey in subsequent posts, especially as I dive more into the phone-computer integration features.
VOIP phones provide small businesses with several benefits:
1. Low cost rates for talking on the phone
2. Enabling your data and voice traffic to be integrated, enabling you and your colleagues to have voice and email (and other communications) seemlessly blended. There is so much I could cover on this point alone.
3. Reduce expensive traditional PBX maintenance costs


About Ramon Ray

Ramon Ray, Marketing & Technology Evangelist, & Infusionsoft. Full bio at . Check him out on Google Plus, Twitter or Facebook