Last week I hosted a webinar organized by Symantec that brought together a dental clinic, construction company and a non-profit that helps the mentally challenged. We talked about their challenges with security and received input from their IT consultants and one of Symantec’s security gurus.
All three of the small business representatives gathered by Symantec acknowledged that they are responsible for sensitive customer data that necessitates a robust approach to small business network security.
Vallan Charron is the owner of Northwest Dental Services, a dental clinic started by his father in 1961. Between its three practitioners, Northwest Dental Services sees approximately 45 patients every day.
Each patient provides social security information, private information, personal contacts and insurance information. The Health Insurance Portability and Accountability Act (HIPAA) requires that medical services providers with access to such information ensure data protection with administrative safeguards, physical safeguards and technical safeguards.
“It is our duty to make sure that information is secure,” Charron said. “We’ve never had a huge violation of the security protocols. However, there have been issues with the computers: small viruses, pop-ups, malware. It did slow the computers down. We’re lucky to have never been down more than a couple hours.”
Security is not as sexy as social media, but it should be your number one priority. Tweeting all day long does you no good if hackers are stealing your information.
Secure your mobile devices, computers and network. Educate your staff. PROPERLY implement security software and hardware with the help of a professional IT consultant.