4 Reasons Why It’s Time To Upgrade Your Old Desk Phone and Make It Work For You

When you’re shopping at your local retailer or sitting in the offices of a professional services person (lawyer, designer, etc) what kind of phone do you see on their desk.

Some might have older phones (plain vanilla phones out of a 1980’s movie) and yet others will have fancy phones with lots of buttons and lights.

But no matter what kind of phone they have I bet that most of them have phones that are not providing the features a new, upgraded phone could provide.

My theme this month, on the occasion of Small Biz Big Things SF 2012 is to encourage you to use technology to do MORE in your business.

So your phone can be a powerful multi-tasking tool as a great asset and complimentary device to your computer.

I’m looking at a new phone by Panasonic which enables the user to view and control closed circuit cameras and enables programmers to add features to the phone, leveraging the phones big 7″ screen. There’s a lot of buzz, and rightfully so, around smartphones, but the desk phone sitting on the desk of millions of business professionals is an oft ignored tool that you might want to consider upgrading in your business.

Panasonic’s press release reads:

The KX-UT670 offers users a communication solution and business tool that can enhance operations in fields such as retail, education, healthcare and hospitality. Through the use of the high-quality video (H.264/720P) viewer and up to 16 integrated Panasonic Network Security Cameras, managers in retail environments can discreetly monitor a store with their desk phone from a back office or even from home. Users can choose a specific camera feed to view or opt for all feeds to run sequentially on the LCD screen. Similarly, school faculty and authorities can monitor potential emergency situations in classrooms from a secure area by viewing live video on the phone from Panasonic’s PTZ network video cameras. Users can control integrated camera’s pan, tilt and zoom functions directly from the phone’s screen, ensuring they keep an eye on all areas of a room in an emergency.

If you’re looking for a reason to upgrade your phone and/or entire phone system consider:

  • Being able to add applications to your phone so you can manage key aspects of your business on the phone
  • Ability to integrate your voice and data so that you can see email on your phone and get corporate voice mail on your smartphone ( and more)
  • Provide information to employees, on the phone’s screen, where a computer might not be practical but where a phone makes a perfect fit (as far as space or look or other considerations)
  • Provide all authorized staff with video feeds of the business

About Ramon Ray

Ramon Ray, Marketing & Technology Evangelist, Smallbiztechnology.com & Infusionsoft. Full bio at http://www.ramonray.com . Check him out on Google Plus, Twitter or Facebook