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	<title>Comments on: 6 Reasons Why Social CRM Must Be Your Next Investment and Why Google Is Selling It</title>
	<atom:link href="http://www.smallbiztechnology.com/archive/2012/01/6-reasons-why-social-crm-must-be-your-next-investment-and-why-google-is-selling-it.html/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.smallbiztechnology.com/archive/2012/01/6-reasons-why-social-crm-must-be-your-next-investment-and-why-google-is-selling-it.html/</link>
	<description>tech insight and news for small business</description>
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	<item>
		<title>By: Ramon Ray</title>
		<link>http://www.smallbiztechnology.com/archive/2012/01/6-reasons-why-social-crm-must-be-your-next-investment-and-why-google-is-selling-it.html/#comment-1524</link>
		<dc:creator>Ramon Ray</dc:creator>
		<pubDate>Fri, 06 Jan 2012 17:04:00 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztechnology.com/?p=20143#comment-1524</guid>
		<description>Thanks for adding these two - indeed I use Dropbox.com a LOT</description>
		<content:encoded><![CDATA[<p>Thanks for adding these two &#8211; indeed I use Dropbox.com a LOT</p>
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		<title>By: dkraus</title>
		<link>http://www.smallbiztechnology.com/archive/2012/01/6-reasons-why-social-crm-must-be-your-next-investment-and-why-google-is-selling-it.html/#comment-1522</link>
		<dc:creator>dkraus</dc:creator>
		<pubDate>Fri, 06 Jan 2012 11:56:00 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztechnology.com/?p=20143#comment-1522</guid>
		<description>Ray, good list for small businesses and you forgot a couple... Internal - for file sharing - Dropbox saves my time every single day as my team is distributed in various locations.   And for CRM, We use SugarCRM in their hosted environment and it has great integration to our Constant Contact emarketing engine and all the social plug in we need to listen.  Thanks for the article. </description>
		<content:encoded><![CDATA[<p>Ray, good list for small businesses and you forgot a couple&#8230; Internal &#8211; for file sharing &#8211; Dropbox saves my time every single day as my team is distributed in various locations.   And for CRM, We use SugarCRM in their hosted environment and it has great integration to our Constant Contact emarketing engine and all the social plug in we need to listen.  Thanks for the article. </p>
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		<title>By: Ramon Ray</title>
		<link>http://www.smallbiztechnology.com/archive/2012/01/6-reasons-why-social-crm-must-be-your-next-investment-and-why-google-is-selling-it.html/#comment-1518</link>
		<dc:creator>Ramon Ray</dc:creator>
		<pubDate>Thu, 05 Jan 2012 19:08:00 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztechnology.com/?p=20143#comment-1518</guid>
		<description>And I just go a ping today that with Trackvia you can do CRM as well for cheaper than salesforce.com</description>
		<content:encoded><![CDATA[<p>And I just go a ping today that with Trackvia you can do CRM as well for cheaper than salesforce.com</p>
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	<item>
		<title>By: dean guadagni</title>
		<link>http://www.smallbiztechnology.com/archive/2012/01/6-reasons-why-social-crm-must-be-your-next-investment-and-why-google-is-selling-it.html/#comment-1514</link>
		<dc:creator>dean guadagni</dc:creator>
		<pubDate>Thu, 05 Jan 2012 17:30:00 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztechnology.com/?p=20143#comment-1514</guid>
		<description>Ramon,

Wonderful post! Our micro-firm utilizes Salesforce for our scrm. As a former software licensing professional, I am a true advocate for the economics and flexibility of cloud services.  
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		<content:encoded><![CDATA[<p>Ramon,</p>
<p>Wonderful post! Our micro-firm utilizes Salesforce for our scrm. As a former software licensing professional, I am a true advocate for the economics and flexibility of cloud services.  </p>
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