We’ve asked JoAnne Ravielli, Services Executive, Dell Cloud Business Applications to give us insight on delivering a streamlined approach for rapid time-to-value.
In this article you’ll find “The Four Ds” that you should take into consideration when choosing your solution partner. Have a look….
Delivering A Streamlined Approach for Rapid Time-to-ValueBy JoAnne Ravielli, Services Executive, Dell Cloud Business Applications
Cloud is quickly becoming one of the hottest technologies enabling business efficiency. Despite the rapid growth of cloud services, many small and medium businesses still hesitate to embrace cloud computing. With limited time and resources, your growing business doesn’t have time for long, extensive implementations. Yet, you still require technology solutions that are affordable and optimize existing solution assets and ensure no break in service. That’s why teaming up with the right solution vendor as your trusted advisor is critical.
The right solution vendor can be the differentiating factor between either simple or difficult adoption of cloud applications. A streamlined implementation approach that follows succinct methodology to get your cloud business applications running quickly so you can improve your sales effectiveness and deliver measurable business results as quickly and painlessly as possible.
Now that the importance of a trusted solution advisor is clear, I’d like to share a list of “The Four Ds” that you should take into consideration when choosing your solution partner – discover, design, develop and deploy.
Discover: Every implementation should begin with an introduction to your key point of contact who will work with your company throughout the deployment process. Make sure your team will also be closely integrated into the introduction process, which should include how automation can improve your sales performance.
Design: Your solution partner should work closely with your team to understand your company’s business requirements, and help you translate them into an improved cloud-based sales process.
Develop: Your solution partner should be able to configure application components, review the configuration to ensure accuracy, load the workspace with your customer data, and test your system before go live.
Deploy: Once deployed, you should receive a combination of end-user scenario-based training, administrator knowledge training, and tool kits to ensure rapid adoption and productivity gains.
The right solution vendor will demonstrate their commitment to your success throughout the lifetime of your subscription. Key elements to this commitment include customer support, knowledge base access, community resources, and monthly webinars to help you continuously maximize the value of your cloud application investment. You’ll find that thorough due diligence when researching your cloud vendor can lead to a successful and lasting relationship.
Bio: JoAnne is a 32-year technology industry veteran and, and has supported the service-side of cloud applications since 1991. As part of the Dell Cloud Leadership Team, JoAnne has developed strategies and operational execution of all aspects of services for the SaaS business within Dell. JoAnne has formed programs designed to deliver a complete product and maintain customers for life.