Lessons From A Customer Service Ninja: How Bonobos Endeared Themselves To Their Customers

The 7th Annual Small Business Summit (http://www.smallbiztechsummit.com) may be over but the insight and wisdom is still here!  Check out all of our videos on the Summit video page at http://www.smallbiztechsummit.com/2012_videos.php .

In the session, ‘Lessons From A Customer Service Ninja’, the Summit shared with attendees the strategies and insights of how Bonobos endeared themselves to their customers and how they can impart some of the same strategies into their business to increase their customer service.

Speakers of this session included:

John Rote, Bonobos





Bill O’Dell, Dell Cloud Business Applications



A big thanks to Dell for being a major sponsor of the Summit.  For more information on how Dell can help your business move to the cloud, see this link:  http://www.dellcloudapplications.com and for information on Dell’s tech tools for your small business, see this link:  http://www.dell.com/smalloffice.

You can see the full video from the Summit below:

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Carolyn Crummey is a business and technology strategist and the owner of VirTasktic (www.virtasktic.com), an agency dedicated to providing high-level virtual services to small businesses and entrepreneurs. A lover of technology and small business, Carolyn has built a career on the intelligent use of technology to increase business efficiency and productivity, which ultimately leads to greater profitability. Carolyn works closely with her clients to understand their challenges and helps them integrate the best technology solutions into their businesses so they too can enjoy great successes. You can follow Carolyn on Twitter at @CarolynCrummey or @VirTasktic.

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