Tech Thursday (5/24): Infusionsoft Surpasses Q1 Expectations; Acer New AC100 Micro Server; Hiscox Authors Series for Entrepreneurs; Lexmark New Color Printers; Mercantile Bank of Michigan Partners with

Infusionsoft Surpasses Expectations in Q1


Acer’s New AC100 Micro Server


Hiscox Authors Series for Entrepreneurs


Lexmark New Color Printers


Mercantile Bank of Michigan Partners with


Infusionsoft Surpasses Expectations in Q1, Grows Global User Base to 31,000


Gilbert, Ariz. –– Infusionsoft, creator of all-in-one sales and marketing software for small businesses, grew at a record pace during the first quarter of 2012, far surpassing goals set for this time period. No stranger to success, Infusionsoft closed Q1 with a list of impressive statistics including the addition of nearly 1,100 new customers. This quarter’s growth pushes the company to 8,700 small business customers representing 31,000 users in 62 countries worldwide. Each month, Infusionsoft customers capture 2.5 million leads, send 300 million emails, add 14.5 million contacts and process $83 million in transactions.

“Everything we do is focused around our customers. Their commitment to Infusionsoft is what pushes us forward,” says Clate Mask, CEO and co-founder of Infusionsoft. “This remarkable growth is because more and more small businesses discover every day that our software helps them grow while achieving balance between their work and lives. We are thrilled because our growth means that more small businesses are meeting their goals and finding success.”

Additional noteworthy achievements for the first quarter of 2012 include:

  • Reached a record of 1,400 business owners at InfusionCon, the company’s annual user conference
  • Launched the Infusionsoft Marketplace that includes more than 50 integrated applications and nearly 100 Certified Partners
  • Infusionsoft customers sent nearly 820 million emails
  • $281 million e-commerce dollars processed with the Infusionsoft shopping cart
  • Small businesses using Infusionsoft captured 11 million leads with the software
  • Customers added 44 million contacts to the Infusionsoft CRM

Infusionsoft has released two updated versions of its software this year. In January, customers were given additional tools to attract more leads, convert more customers and measure activity using Infusionsoft’s powerful new social media tools. On the first day of InfusionCon, the company released its much anticipated full product update that included a fresh interface, new campaign builder, lead generation and scoring features, as well as enhancements in e-commerce and support.

Infusionsoft also grew its executive team. In March the company named Marc Chesley chief technology officer and Richard Tripp chief product officer in an effort to grow the product and development team. Overall, Infusionsoft has added nearly 30 employees to the company, bringing the total to 217.

“The software and mentorship provided by Infusionsoft were not only vital in energizing our sales and marketing processes, but also were highly essential in giving us peace of mind,” said Jim Cavale, vice president of Iron Tribe Fitness, a fast-growing business dedicated to providing fitness and nutrition information, workout classes and even kids’ athletic programs. “The value of both of those results, coupled with the 300 percent upswing in revenue we have experienced, cannot possibly be overstated. Infusionsoft has given us the gift of attaining our full business potential. ”


Acer’s New AC100 Micro Server Brings the Data Center to the Desk; Now Shipping to U.S. Customers


– Small Tool-Less Chassis and High-Efficiency 80 PLUS(R) Power Supply Save Space, Energy and Capital for Businesses –

San Jose, CA – Acer America has announced a new commercial offering, the Acer AC100 micro-server. It delivers the latest server-class features and utilities in a compact form factor to suit the needs of small and medium businesses.

Featuring an easy to configure micro-tower enabling quick upgrades, the new Acer AC100 not only reduces the time and costs associated with maintenance, but also provides excellent expandability in its class. In addition to Energy Star® certification, it boasts a high-efficiency 200W 80 PLUS® power supply, which makes the AC100 more than 80 percent energy efficient at 20, 50 and 100 percent rated loads, reducing electricity use and bills.

The AC100 is powered by an Intel® Xeon® E3-1200, Intel Core i3™ or Pentium® series processor and can house up to 8TB of RAID storage and 16GB memory to provide data security and house large workloads efficiently. It can also expand to meet the needs of a growing business with four 3.5-inch hot-pluggable hard drive bays, six USB ports, one PCIe x8 slot as well as video and eSATA ports.

Features include:

  • Easy-to-configure micro-tower provides excellent expandability and enables quick upgrades, reducing the time and costs associated with maintenance
  • High-efficiency 200W 80 PLUS® power supply makes it more than 80 percent energy efficient at 20, 50 and 100 percent rated loads, reducing electricity use and bills
  • Houses up to 8TB of RAID storage and 16GB memory to provide data security and house large workloads efficiently
  • Expands to meet the needs of a growing business with four 3.5-inch hot-pluggable hard drive bays, six USB ports, one PCIe x8 slot as well as video and eSATA ports
  • Available now via resellers in the U.S. with a manufacturer’s suggested retail price (MSRP) of $999 when configured with an Intel® Xeon® E3-1260L processor

Server Class Reliability and Security
Pre-configured RAID 0, 1, 10 and 5 modes and automatic back-up protect critical data and enable secure remote access from the web. ECC memory protects the system from data corruption by detecting and correcting single bit errors on the fly, critical for financial and scientific computing. In addition, an integrated Gigabit Ethernet controller transmits files quickly and safely.

The AC100 micro-server can be configured with a variety of operating systems including Microsoft Small Business Server 2011 Essentials. Acer Dashboard and Acer ITSmart boast powerful utilities, such as Server Health Monitoring to ensure operations are functioning effectively. Select configurations come with Intel® vPro™ Management, a set of security and manageability capabilities to protect sensitive information as well as to streamline office operations and increase employee productivity. The server also has Client PC Power Saving, Printer Sharing, Fax Notification as well as pad and Kensington lock slots to deter theft.

The Acer AC100 server is available now via resellers in the U.S. with a MSRP starting at $999 when configured with an Intel® Xeon® E3-1260L processor. It comes with a one-year warranty and customers can also choose from extended warranties and services.


Hiscox Authors Series for Entrepreneurs Offers Resources For Startups and Small Business Owners

– New program features Authors of The Accidental Entrepreneur: The 50 Things I Wish Someone Had Told Me About Starting a Business and Leap! 101 Ways to Grow Your Business –


NEW YORK – Hiscox, the first insurer offering U.S. small businesses the ability to obtain quotes and buy small business insurance direct, online and in real-time, announced today the launch of the Hiscox Authors Series for Entrepreneurs.  This series is a new resource for entrepreneurs and small business owners looking to grow their businesses.

The Hiscox Authors Series for Entrepreneurs will provide creative content, tips and advice from popular authors who are themselves entrepreneurs. Featured experts include Susan Urquhart-Brown, author of The Accidental Entrepreneur: The 50 Things I Wish Someone Had Told Me About Starting a Business, and Stephanie Chandler, author of Leap! 101 Ways to Grow Your Business.

Original content from the Hiscox Authors Series for Entrepreneurs will be available through social media channels, including the Hiscox Small Business blogFacebook and Twitter profiles.  Entrepreneurs and small business owners can also join a free live Twitter chat and Webinar with the participating authors in April and May, respectively.

“We’re committed to providing innovative solutions to small businesses through unique content that benefits them, including our successful web series, Leap Year,” said Kevin Kerridge, small business insurance expert at Hiscox. “The ability to educate and truly add value to small businesses is a core part of our business model and company DNA, and we’re honored to be working with such high caliber experts.”

“It takes passion, tremendous drive and perseverance to start and build a business. Those qualities, plus a bit of guidance through practical tools and strategies, can help entrepreneurs reach their goals,” said Urquhart-Brown, who in addition to being an author runs her own career and business consultancy, CareerSteps123. “I look forward to working with Hiscox and using the Authors Series platform to share important messages from The Accidental Entrepreneur, such as entrepreneurs should not make the mistake of doing everything themselves and should remember to ask for help.”


Lexmark advances solutions capabilities in mid-range segment with new color printers, smart MFPs


 LEXINGTON, KY — Lexmark International, Inc. (NYSE: LXK) today announced two new families of color laser products that build upon the company’s long-standing leadership and expertise in enterprise printing and imaging. The Lexmark X740 Series of color laser multifunction products (MFPs) and Lexmark C740 Series of color laser printers extend compelling solutions advancements to Lexmark’s mid-range line of color workgroup devices, further strengthening the company’s competitiveness in this important market segment. With these new products, Lexmark has enhanced its color offerings for workgroups of 10 to15 people who require the latest productivity-enhancing software advancements and robust, high-quality color printing.

The Lexmark X740 Series and Lexmark C748 family are highlighted by intuitive 7-inch and 4.3-inch color touch screens, respectively, that provide tablet-like navigation. In fact, the models within the Lexmark C748 family are the first and only color laser printers under $1,000 to offer a color touch screen user interface. These sophisticated touch screens are the gateway to several pre-loaded applications, such as Forms and Favorites and Scan to E-mail on the Lexmark X740 Series, and can also be tailored easily with additional time-saving solutions based on unique business or workgroup needs.

The Lexmark X740 Series and Lexmark C740 Series deliver high-quality color documents consistently from the first to the last page. Equipped standard with Lexmark Named Color Replacement, businesses can store pre-defined colors on the devices to ensure precise and consistent color matching for branded materials. Print jobs that might otherwise have to be outsourced and cost thousands can now be done internally with vibrant colors that meet the highest standard of accuracy.

For added productivity, all models within the Lexmark X740 Series and Lexmark C740 Series boast a maximum paper input capacity of 4,300 sheets, which is the highest paper capacity in these classes of devices(2). Optional 550-sheet trays and 2,000-sheet high capacity trays allow users to load multiple paper types and further customize input options to meet specific printing needs.

The new MFPs and printers announced today are equipped with advanced, state-of-the-art security to help protect valuable corporate data. Authentication, authorization, audit logging and hard disk wiping are each offered as standard, out-of-the-box capabilities and do not require the purchase of additional data security kits.

Like the large workgroup and other mid-range workgroup devices in Lexmark’s product portfolio, the Lexmark X740 Series and Lexmark C740 Series are fully capable of being deployed in managed print services (MPS) engagements.


Mercantile Bank of Michigan Becomes First Financial Institution to Partner with

–’s first of its kind banking platform provides Mercantile’s customers seamless access to AP, AR and cash flow management capabilities-


PALO ALTO, CALIF. –, the leader in integrated bill payment, online invoicing and cash flow management solutions for businesses, announced that Mercantile Bank of Michigan (NASDAQ: MBWM) has standardized its online business banking services on the award-winning platform. Mercantile Bank of Michigan is the first financial institution to utilize’s platform and provide its customers with seamless access to robust AP, AR and cash flow management capabilities all in one easy-to-use solution.

By partnering with, Mercantile Bank of Michigan is providing a game-changing toolset that enables deeper relationships with its most valuable customers and positions the bank at the core of its customers’ business. Mercantile Bank of Michigan is also streamlining its business banking services and improving efficiencies due to the holistic and unified financial services offering.

“At Mercantile Bank of Michigan, we are always looking for innovative and secure ways to help our customers manage their businesses more effectively,” said John Schulte, senior vice president/CIO, Mercantile Bank of Michigan. “By partnering with, we are able to provide our business customers with long-term added value by giving them authenticated access to’s suite of banking services in a centralized hub.”

The platform provides Mercantile Bank of Michigan business customers a solution that automates manual processes and makes it seamless to send and receive payments through multiple payment channels. It also helps businesses manage cash more effectively by providing a comprehensive view into their cash flow position for better decision making. Mercantile Bank of Michigan customers benefit from an integrated experience that includes single sign-on (SSO); one click setup of their company, users and bank accounts; and the ability to pay and get paid immediately after setup. In addition, Mercantile Bank of Michigan’s customers gain the ability to collaborate with their vendor and customer networks, while a powerful and comprehensive cash flow dashboard offers fast and reliable control over all of their critical cash flow information. The platform also replaces static and unwieldy spreadsheet-based accounting processes, positioning online banking as the core cash flow management tool.

Unlike most online banking systems for business that are infrequently visited by banking customers, customers using the platform login on average two times per day to follow up on a receivable, review and approve a bill, make a payment, or perform other financial tasks. Furthermore, given the comprehensive nature of the platform, many more people from the business login in regularly – from the CFO keeping an eye on cash to a line manager approving a bill. In addition, Mercantile Bank of Michigan customers using the platform will be automatically introducing their network of customers and vendors to these powerful new services.

For more information about the financial platform for banks, please contact at


About Carolyn Crummey

Carolyn Crummey is a business and technology strategist and the owner of VirTasktic (, an agency dedicated to providing high-level virtual services to small businesses and entrepreneurs. A lover of technology and small business, Carolyn has built a career on the intelligent use of technology to increase business efficiency and productivity, which ultimately leads to greater profitability. Carolyn works closely with her clients to understand their challenges and helps them integrate the best technology solutions into their businesses so they too can enjoy great successes. You can follow Carolyn on Twitter at @CarolynCrummey or @VirTasktic.