Online Scheduling: Make Scheduling Appointments Easier and More Efficient

Being a small businness owner isn’t easy and trying to manage your calendar doesn’t make it any easier. For example, let’s say you’re running a hair salon – if you get distracted by customers calling in to set an appointment, you’ll never be done with the customer in your salon. And if you don’t answer the phone, that customer will simple move on to another salon, resulting in a loss of business and income for you. And then there is booking overlap? It can certainly happen when you have multiple individuals booking appointments and it has probably happened to you.  So what do you do?

Luckily, there is something that you can do – use an online scheduling system. In today’s world we shop and order food online, as well as many other items, so why not make an appointment online as well? There are a number of companies providing online scheduling services for you to choose from. We’ve listed a couple of these companies for you to check out their features and decide for yourself which one may work for you.

Appointment-Plus is an appointment book software and they’ve recently announced some brand new features. Location Lookup is its new feature which will be helpful to everyone with multi-location businesses; when a customer wants to make an appointment, the system will automatically show the address, distance and map location of all your physical sites so that your customer can choose the nearest one to make an appointment with.

Additional features  are automated email and text message reminders, robust record-keeping and reporting capabilities, and if you need anything more, there are many plug-ins and modules helping you to improve your business processes; like WordPress schedule widget as well as synchronization module for MailChimp, Outlook calendar and some mobile web apps.

SimplyBook.me is another free and easy online reservation tool which is practical for dentists, medical services, hair and beauty salons, event planners, rental agencies and many more similar businesses. SimplyBook is even integrated with Facebook so their appointments can be shared; making your business more visible to their friends!

Not only that, if your business has a Facebook fan page, you can integrate SimplyBook’s social app onto it so your customers can schedule a treatment right there from the Facebook! If you work in a beauty parlor or a tattoo shop, you might want to promote some of your previous work. SimplyBook has image gallery plug-in for you to use and create some galleries easily. Paying online? There’s a plug-in for that as well!

Genbook is another online scheduling service that allows your customers to book appointments and offers great analytic reporting (see more here).

So, whether you’re running a one-man business or you’re hiring several employees, scheduling the appointments can be tough; however, these online tools will help you with that task, making sure your customers are happy and on-time, which is probably the goal of your business.

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Nikola

Nikola is a simple geek from Croatia. In his previous life, he used to work as an IT journalist with articles published at TNW. Follow Nikola on Twitter, Facebook or Google+.

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