Staples Advantage Launches Managed Print Services And Proves They Are So Much More Than Just A Office Supply Retailer

We all know Staples as one of the leading office supply retail stores.  Perhaps what we don’t all know is that over the last few years they have added many additional services that help small businesses manage day to day functions, such as IT installation, repair and back up services.  Recently, Staples also launched Managed Print Services as a comprehensive solution that will help businesses control their print network, achieve up to 15 and 30 percent cost savings and improve IT staff productivity.

“We’ve found that the majority of businesses don’t know how much they spend on office printing each year,” said Ed Ludwigson, Vice President and General Manager for Staples Technology Solutions. “Our MPS experts work with customers to understand their printing costs and needs in order to create more efficient, customized and sustainable printing networks. Staples experts can implement an MPS solution that effectively manages print devices, enabling IT teams to focus on more strategic IT initiatives.”

According to Water Group, LLC, the average total cost of ownership related to printing, copying, faxing and scanning per employee is roughly $740/year  which means a company with 1,000 employees spends about $740,000 on these in-house capabilities annually.  By implementing a program like MPS, this same company has the potential to save approximately $222,000.  How is that possible?   Through a comprehensive assessment process, organizations can get a realistic view of current printer assets, printing habits, energy use and cost throughout the entire organization and compare it directly to the MPS recommendations unique to their operations.  That insight will reveal the complete value proposition, including the positive impact on staff, improvements to the workflow, and even meeting sustainability goals.

MPS uses special software programs to collect data on what types of documents employees print, where they print, and how much they print.  Software can capture actual volume output for each printer, the employee-to-printer ratio, and actual end-user printing habits, such as single vs. double-sided printing, color vs. black and white printing, or printing in draft or economy mode to save on ink and toner.  Based on the outcome of the data, MPS devises a program to improve efficiency and cut costs on thing like:

  • Hardware (printers)
  • Supplies (ink and toner)
  • Maintenance
  • Service and support
  • Energy use
  • Purchasing costs (stocking and logistics)
  • IT operations
  • Paper

In addition to the cost savings, customers also experience the following benefits:

  • A brand-neutral solution that works with a company’s existing fleet
  • Assistance reaching sustainability goals through office printing guidelines
  • Reduced time spent on print fleet maintenance and support
  • Automated supply replenishment
  • A single, predictable monthly bill
  • Ongoing account management of a company’s print strategy

Printing costs and the cost of IT and supplies for printing machines is certainly an area that most small businesses fail to accurately track actual costs.  Now, thanks to Staples and the Managed Print Service program, they will do that for you and you can sit back and just count the savings!

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Ramon Ray, Editor & Technology Evangelist, Smallbiztechnology.com . Editor and Founder, Smart Hustle Magazine Full bio at http://www.ramonray.com . Check him out on Google Plus, Twitter or Facebook

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