Tech Thursday (7/26): Infusionsoft Increases Global User Base to 35,000; Small Business Owners Working More with Less; New Brother Label Printers Offer Customers Convenient Postage-Printing Solution

Infusionsoft Surpasses Second Quarter Goals

 

Small Business Owners Working More with Less

 

New Brother Label Printers Offer Customers Convenient Postage-Printing Solution

 

 

 

Infusionsoft Surpasses Second Quarter Goals 

 

Increases Global User Base to 35,000, Adds 60 Employees, and Secures New Corporate Headquarters


Gilbert, Arizona –Continuing the momentum of a record-breaking year, Infusionsoft, creator of the all-in-one web-based sales and marketing software for small businesses, celebrates strong growth for the second quarter of 2012. Exceeding goals in every department, Infusionsoft closed the quarter with the addition of 1,500 new small business customers. Today, 9,800 small businesses representing 35,000 users in 62 countries use Infusionsoft’s sales and marketing software to convert leads, grow sales and save time. With the addition of 60 new hires pushing the company to 250 employees, Infusionsoft also broke ground on its new 86,000 square foot headquarters in Chandler, Ariz., which the company will move into later this year. Infusionsoft plans to grow from 250 to 1,000 employees over the next three to four years.

“Infusionsoft is changing the world for small businesses in a big way,” says co-founder and CEO Clate Mask. “At the heart of Infusionsoft is our desire to help small businesses succeed. The sad truth is that most small businesses are totally under-served with over-built solutions that are designed for ‘SMBs’ or they try to use a variety of point tools that don’t fully connect their sales and marketing processes, leading to lost sales and time.  The market will continue to see Infusionsoft grow as we provide software, services and education that small businesses can’t find anywhere else.”

Additional noteworthy achievements for the second quarter of 2012 include:

  • Customers processed $284 million e-commerce dollars with Infusionsoft
  • Launched the Infusionsoft Marketplace with 150 apps, plugins and Certified Partners
  • Customers sent 800 million emails through the software
  • Customers captured 10 million leads through web forms
  • Customers added 29 million contacts to their CRM databases through data importing
  • CEO Clate Mask was named Ernst and Young Entrepreneur of the Year finalist and named as one of the Top 25 Most Admired CEOs by the Phoenix Business Journal.
  • Network Products Guide named Infusionsoft a finalist in the Best Products and Services category
  • Infusionsoft was honored by the Gilbert Chamber of Commerce for its contribution to the local community by being named Large Business of the Year
  • At InfusionCon, the company’s annual user conference that attracted 1,500 attendees, Infusionsoft released its Spring 2012 Release which included a fresh interface, new Campaign Builder, lead generation and scoring features, as well as enhancements in e-commerce and support.

“I spent 55 business days on vacation last year because of the confidence I have in Infusionsoft,” says Luc Stokes, CEO of Degree33 Surfboards. “Our revenue numbers are up 56 percent and I know Infusionsoft helped to make that possible.”

 

Summertime Blues: Small Business Owners Working More with Less

Manta’s Q2 SMB Wellness Index Reveals Mobile Tools Helping SMBs in Always-On Mindset

 

COLUMBUS, OHIO – For many, summer is the time of year to relax and take some time off from the daily grind – but for small business owners, the summer slump is not a reality. In fact, according to a new Manta survey of over 1,200 small business owners, nearly half of those polled say they won’t have time to take a vacation this summer and almost 60 percent say they’re working more this year than they did last year.  According to recent research from the Enterprise Council on Small Business (ECSB), one-third of self-employed persons (i.e. small business owners) work over 50 hours per week. Moreover, a majority of small business owners (70 percent) say they are not planning to hire any new employees during the summer months – a significant drop since Manta’s 2011 poll which revealed 57 percent of small business owners were planning to hire.

Manta, the largest online community dedicated entirely to small business, released the findings today as part of the latest Manta SMB Wellness Index, a quarterly index that highlights key insights on small business hot topics and examines new small business activity.  Manta’s data shows new business activity fell 22 percent in the second quarter of 2012, compared to the same time last year, and is down 26 percent year to-date compared to the first half of 2011. The index looks at multiple business resources nationwide and takes the “pulse” of small business owners on hot topics.

“The current economic conditions are putting a strain on all businesses, particularly SMBs, that often times need to do more with less,” said Pamela Springer, CEO of Manta. “Manta is committed to helping small business owners thrive, especially in difficult times, by giving them the resources they need to connect with customers and prospects, and grow their business in creative and cost effective ways. For example, with Manta’s Mobile app, users can access information on 24 million businesses and can easily add contact information to their mobile device so they can reach out to anyone in Manta’s vast community, even when they are on the go.”

 Mobile Mania

While summer vacation isn’t a reality for many SMBs, those that can get away say they will still be working, thanks to their mobile device. Seven in 10 small business owners will be checking email/work documents from their mobile device while on vacation; however, 60 percent say they can enjoy their vacation more because of their mobile device and business applications.

 “As a small business owner, I don’t have the luxury to ever really shut off from my business,” said Terry Benton, owner of Louisiana-based Terry’s Fabric Cottage. “While it can sometimes be a double-edged sword, my mobile device allows me to stay connected so I can enjoy time away from the office. Innovative mobile apps like Manta Business Search help me stay connected and ensures other partners and prospects can find my company anytime, anywhere as well.”

Even when small business owners are in the office, they’re still on their mobile device. One in four small business owners say they access apps on their mobile device for business 2-3 times every day. And nearly 7 in 10 (68 percent) say they use their mobile device while they’re at work in front of their computer – 54 percent say it’s because they check personal emails/texts from their phone, while 17 percent say it’s because their email comes in faster on their device and more than one in 10 admit it’s because they are simply addicted to checking their phone.

But despite the mobile craze, small business owners still prefer traditional methods of communication when working with customers and partners. More than half of small business owners (57 percent) say they most often communicate with customers via phone or in-person, and 53 percent use those methods to connect with vendors and partners.

“While mobile technology is enabling small business owners to stay connected no matter where they are, SMBs set themselves apart by adding that personal touch to their relationships with customers and partners,” added Springer.

For more on the Manta Q2 2012 SMB Wellness Index, please contact manta (at) bordersgratehouse (dot) com. Click here to access the full survey results.


New Brother(TM) QL-700 Series Label Printers Offer Customers Convenient Postage-Printing Solution With pbSmartPostage(TM) By Pitney Bowes

 

With the New Brother(TM) QL-700 Series and pbSmartPostage, You Can Print the Postage You Need, When You Need it, Anytime

 

BRIDGEWATER, N.J., – PRNewswire via COMTEX/ — Brother International Corporation, a leader in small business technology, announced the launch of its new Brother QL-700 series of label printers, which include all the features consumers would expect to find in label printers for the home and office. The Brother QL-700 series also allows consumers to print stamps directly from their desktop with a free subscription to the pbSmartPostage(TM) solution by Pitney Bowes. As the leader in small business mailing solutions, Pitney Bowes developed the pbSmartPostage solution that offers small businesses the convenience to print stamps, shipping labels, track packages and more from any internet-connected PC virtually anytime, anywhere, and without the need to download software.

“We’re excited to be able to work with Pitney Bowes, long known as the leader in mailing solutions, to continue finding solutions for small business owners,” said Linda Sanford, Director of Marketing for Brother Labeling Products. “The ability to use a Brother label printer to print stamps right from your desk will help save users valuable time that might otherwise have been spent traveling to and waiting in line at the post office.”

The Brother QL-700 series of label printers was developed with customer convenience in mind. One of the highlights of the pbSmartPostage service is that customers printing stamps with a Brother QL-700 series label printer enjoy a free subscription to this cloud-based solution. There’s no need to download additional software in order to print stamps. The pbSmartPostage application is accessed through www.pbsmartpostage.com .

“This is a great opportunity for Pitney Bowes to work with Brother to offer a convenient, cost-efficient mailing and shipping solution to the market that can be used anytime, anywhere,” said Neil Rader, general manager of Pitney Bowes’s Digital SMB Solutions unit. “We continue to focus on ways to simplify mailing and shipping processes so that consumers and small businesses can focus on the many other daily tasks that they need to get done.”

In addition to printing stamps, the Brother QL-700 series offers a fast print speed of up to 93 labels per minute*** and prints on a wide range of labels, including die-cut labels for file folders, mailing and shipping labels as well as longer continuous roll labels for banners and signs up to three feet long.

For more information on the Brother QL-700 series of label printers or any other label printers by Brother, please visit www.Brother.com .

 

 


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About Carolyn Crummey

Carolyn Crummey is a business and technology strategist and the owner of VirTasktic (www.virtasktic.com), an agency dedicated to providing high-level virtual services to small businesses and entrepreneurs. A lover of technology and small business, Carolyn has built a career on the intelligent use of technology to increase business efficiency and productivity, which ultimately leads to greater profitability. Carolyn works closely with her clients to understand their challenges and helps them integrate the best technology solutions into their businesses so they too can enjoy great successes. You can follow Carolyn on Twitter at @CarolynCrummey or @VirTasktic.