Using Customer Service To Date Your Leads and Marry Your Customers
Grow your B2B Business with LifeCycle Marketing and Customer Service
On Tuesday, August 21, 2012, you can join Ramon Ray, Regional Development Director, Infusionsoft (and Tech Evangelist, smallbiztechnology.com) and Michael Spadaro, Founder of Help with a Smile in New York City for ‘Using Customer Service To Date Your Leads and Marry Your Customers’.
WHEN : August 21st, 2012 (Tuesday) – 8:30am – 10:30am
WHERE : The Hatchery, 500 7th Avenue, 17th Floor (37th Street)
For more information and to register for this event, click here.
In this 2-hour seminar, Ramon and Michael will show you how to use Lifecycle Marketing to get your prospects to say YES (a “no” does not always mean “no”) and then implement key customer service strategies to retain your best customers.
Ramon will walk you through a 7 step process, called Lifecycle Marketing that will help you see opportunities for growth in your business and focus on how to WOW your customers. He’ll show you how to nurture your prospects, how to convert to sales and more.
Michael will walk you through 5 keys to delivering outstanding customer service that have led to his firm’s highly successful track record of client retention, and how you can apply them to your own business to foster loyal customer relationships that will yield consistent repeat business and increased word of mouth referrals.