‘Using Customer Service To Date Your Leads and Marry Your Customers’ Comes to NYC on August 21st!

Using Customer Service To Date Your Leads and Marry Your Customers   


Grow your B2B Business with LifeCycle Marketing and Customer Service 


On Tuesday, August 21, 2012, you can join Ramon Ray, Regional Development Director, Infusionsoft (and Tech Evangelist, smallbiztechnology.com) and Michael Spadaro, Founder of Help with a Smile in New York City for ‘Using Customer Service To Date Your Leads and Marry Your Customers’.

WHEN : August 21st, 2012 (Tuesday) – 8:30am – 10:30am 

WHERE : The Hatchery, 500 7th Avenue, 17th Floor (37th Street) 

For more information and to register for this event, click here.

In this 2-hour seminar, Ramon and Michael will show you how to use Lifecycle Marketing to get your prospects to say YES (a “no” does not always mean “no”) and then implement key customer service strategies to retain your best customers. 

Ramon will walk you through a 7 step process, called Lifecycle Marketing that will help you see opportunities for growth in your business and focus on how to WOW your customers. He’ll show you how to nurture your prospects, how to convert to sales and more. 

Michael will walk you through 5 keys to delivering outstanding customer service that have led to his firm’s highly successful track record of client retention, and how you can apply them to your own business to foster loyal customer relationships that will yield consistent repeat business and increased word of mouth referrals. 

Michael Spadaro

Ramon Ray


About Carolyn Crummey

Carolyn Crummey is a business and technology strategist and the owner of VirTasktic (www.virtasktic.com), an agency dedicated to providing high-level virtual services to small businesses and entrepreneurs. A lover of technology and small business, Carolyn has built a career on the intelligent use of technology to increase business efficiency and productivity, which ultimately leads to greater profitability. Carolyn works closely with her clients to understand their challenges and helps them integrate the best technology solutions into their businesses so they too can enjoy great successes. You can follow Carolyn on Twitter at @CarolynCrummey or @VirTasktic.