I use Google Apps quite a bit, others use Office 365 and still others use a variety of other great online collaboration and communication services on the market. I think all of us use a mixture of Dropbox, Box.net, and other point online services to run our little enterprises.
Recently I was introduced to Centroy. It’s got a lot of built in features – file sharing, CRM, collaboration, chat and more.
What really impressed me was that their spokesperson said one of their distinguishing features was that they answer the phone when customers call and they are fanatic about being easy to use.
So many online services hate when customers call and are built by geeks that don’t know to make software for non-techies.
There are at least dozens of these online collaboration and communication services on the market – Centroy is one of many. When choosing a system that works for you, it’s important to think of the FEATURES they offer, which features YOU NEED, what is the USER INTERFACE LIKE, how well does it integrate into your work flow and the cost is negligible for most of these services.
What I like about BatchBook is that you can email the system to add names to the contact database. ASANA has a similar feature to add projects to it’s database. Other services let you use an RSS integration to add their calendar to your own calendar.
Here’s a more about Centroy from their vice president of business development on what makes them different: