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	<title>Comments on: Podcast: Using Customer Relationship Management (CRM) Software</title>
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	<link>http://www.smallbiztechnology.com/archive/2012/12/podcast-using-customer-relationship-management-crm-software.html/</link>
	<description>tech insight and news for small business</description>
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	<item>
		<title>By: My Sales Dialer (CRM+)</title>
		<link>http://www.smallbiztechnology.com/archive/2012/12/podcast-using-customer-relationship-management-crm-software.html/#comment-2641</link>
		<dc:creator>My Sales Dialer (CRM+)</dc:creator>
		<pubDate>Mon, 14 Jan 2013 12:57:00 +0000</pubDate>
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		<description>Customer Relationship Management – CRM – is designed to
enable a single view of a given person or organisation as they relate to your
business.  This view informs decision making across the organisation and
reduces the costs associated with administering and responding to enquiries.</description>
		<content:encoded><![CDATA[<p>Customer Relationship Management – CRM – is designed to<br />
enable a single view of a given person or organisation as they relate to your<br />
business.  This view informs decision making across the organisation and<br />
reduces the costs associated with administering and responding to enquiries.</p>
]]></content:encoded>
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	<item>
		<title>By: Ramon Ray</title>
		<link>http://www.smallbiztechnology.com/archive/2012/12/podcast-using-customer-relationship-management-crm-software.html/#comment-2512</link>
		<dc:creator>Ramon Ray</dc:creator>
		<pubDate>Thu, 06 Dec 2012 15:25:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallbiztechnology.com/?p=29901#comment-2512</guid>
		<description>BizSugar rocks</description>
		<content:encoded><![CDATA[<p>BizSugar rocks</p>
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		<title>By: Heather Stone</title>
		<link>http://www.smallbiztechnology.com/archive/2012/12/podcast-using-customer-relationship-management-crm-software.html/#comment-2511</link>
		<dc:creator>Heather Stone</dc:creator>
		<pubDate>Thu, 06 Dec 2012 05:57:00 +0000</pubDate>
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		<description>Hi Carolyn. Thanks for the link. And Ramon, thanks for the awesome podcast. CRM is something every small business should look into. I was happy to find this link at the BizSugar community and hope it will be a great help to other business members too.</description>
		<content:encoded><![CDATA[<p>Hi Carolyn. Thanks for the link. And Ramon, thanks for the awesome podcast. CRM is something every small business should look into. I was happy to find this link at the BizSugar community and hope it will be a great help to other business members too.</p>
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