While traditional IT consultants are the best option for many businesses, solo entrepreneurs might find working with an online computer support service just the thing they need.
Geeks on Site, joins a list of online services that provide 24/7 computer support services to frazzled computer users. Services cost from $149 for a flat fee tune up to a variety of other reasonable prices.
Here are some differences between an online service and a traditional local consultant, according to Geeks on Site.
Online – an entire team on call 24/7 vs Local consultants/retailers might only be available during limited hours.
Online services can fix your computers remotely. There is no need to take your computer anywhere to be repaired. They will also come to
your home or business to make repairs. Vs Retailers require you to visit their store Most IT consultants can, and prefer to do remote support.
Online computer support technicians only have temporary access to your computer, and you can see them working in front of you. If you drop off your computer, there is the risk that your computer is not safe/secure in someone else’s possession. You don’t even have to get out of your pajamas to get your computer fixed.
While some customers might be concerned about whether their computer is secure in the hands of someone else, and also wonder if the online
companies are easy to get a hold of on the phone (or fear of being put on hold for long periods of time). But when you connect to one of Geeks on
Site’s certified technicians, the connection is encrypted using a 128-bit key. The same high level of security used when transmitting sensitive
information online when using online banking or purchasing from reputable retailer. And Geeks on Site prides themselves on providing instant service for their customers. Also, you are in complete control of the remote session and can take control of the mouse anytime or you can end the