There is no replacement for decades of experience and as a long-time employee reaches the age of retirement, many businesses find themselves facing a large loss. A worker who has been with your business for numerous years has a foundation of knowledge that can’t be easily put into words or even documented. So how do you prepare for these valued longtime workers to exit through your front door, never to return?
Ramon Ray, editor of Smallbiztechnology.com, recently wrote an article for Dun & Bradstreet that talks about Knowledge Transfer Strategies: the method of transferring information from one part of an organization to another and four steps that you must consider during the process.
Read the full article here.