The cloud, much like the rest of the Internet, is a lot like the Wild West. Anything goes, and the world can be very cruel. Considering that the Internet is still young (and the cloud even younger), it’s impressive how 90 percent of businesses report that they’ve been hacked.
That means that it’s probably happened to you. And if you’re one of the lucky few who haven’t been hacked, there’s no reason to feel like you’ve got it all figured out. Sooner or later, overconfidence has a price.
Now that we got that out of the way, let’s talk about employees. They use several cloud services on a regular basis: DropBox, Google Drive, and Gmail, to name a few. At a given point, some of them might put sensitive data into the service provider’s servers to share them at a later point with other employees. Since the information is no longer in the hands of the business it belongs to, all bets are off. There is a significant risk to this kind of behavior that could lead to embarrassing consequences.
All in all, you need collaboration in order to function. How can your employees collaborate without compromising your infrastructure? Brother, a well-known printer maker that recently decided to get into other venues of technology, has some advice that we could all follow:
- Choose a document sharing solution and stick to it. Tell employees to use that if they need to share any internal documents. I’d recommend using a zero-knowledge backup solution for this.
- Enforce a policy whereby employees are not allowed to access your business infrastructure and data pertaining to the business from a public unsecured network. Coffee houses and restaurants have unsecured Wi-Fi, which allows others to sniff traffic that goes through the router. Using collaboration and conferencing technology that works only when connected to a secure (WEP/WPA/WPA2) network will help stop this issue.
- Require that all confidential information stored inside and outside the company be locked by a password. This makes sure that people can’t have access to the data even if they manage to get their hands on it.
There’s no reason you shouldn’t harness the power of collaboration, but you should always do it safely. There’s a certain etiquette that your employees (and you) will have to get used to, but it’s well worth it considering the risks if you choose to do otherwise!