I ordered some Chinese food from my local restaurant on Friday night – they got the order wrong. What was surprising was how they handled their mistake.
So many small retailers that I run into don’t seem to care about doing right by their customers – this one did.
What they did is a great lesson on customer service for us all.
Starbucks, Ritz Carlton and Zappos don’t hold a lock on customer service. Check out the video below or here.
Latest posts by Ramon Ray (see all)
- GoDaddy Exec Says It’s Not Too Late For Businesses To Capture Last Minute Holiday Revenue - December 17, 2018
- Beyond the Grave – How To Protect Your Business - December 17, 2018
- Wix Launches Simple Marketing Automation for Growing Businesses – Wix Ascend - December 11, 2018