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“Customers Should Be The Center of Your Universe”: Interview With Jodi Pereira, Co-Founder of Reply Manager

I recently had the opportunity to spend a few minutes with Jodi Pereira, Co-founder of Reply Manager, at the ICE Retailer Conference in Atlanta, GA.

Jodi took the time to tell me a little bit more about her business and the services they provide to small business. She also shared her wisdom and advice on what the customers should mean to the business and how to most effectively manage that relationship with email.

You can listen to the full audio interview here, or click below.

 

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About Ramon Ray

Ramon Ray, Marketing & Technology Evangelist, Smallbiztechnology.com & Infusionsoft. Full bio at http://www.ramonray.com . Check him out on Google Plus, Twitter or Facebook

2 thoughts on ““Customers Should Be The Center of Your Universe”: Interview With Jodi Pereira, Co-Founder of Reply Manager

  1. avatarChristian Morales

    Very true. If the client isn’t kng, then why are you in business in the first place? Make them your world and everything else will follow.

    Reply

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