Understanding the Virtual Receptionist: Interview with Jill Nelson, CEO and Founder of Ruby Receptionist

In the ever changing world of small business and the conventional workplace, new services are constantly rising to fulfill the new needs that companies may have. One such service is the virtual receptionist.

I recently sat with Jill Nelson, CEO and Founder of Ruby Receptionist to talk about what a virtual receptionist is and how they work with businesses. She explained how companies are using their service and the pain points that they eliminate, particularly in small businesses and for solopreneurs. Compared to pure technology solutions, they offer a ‘human’ aspect to business, which helps to nurture a company’s culture and provide a sense of ‘realism’, that automated solutions don’t offer.

You can view the entire video interview below, or click here.

 

 

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About Ramon Ray

Ramon Ray, Marketing & Technology Evangelist, Smallbiztechnology.com & Infusionsoft. Full bio at http://www.ramonray.com . Check him out on Google Plus, Twitter or Facebook